On a mine site time is money. When equipment stops working and parts need to be replaced, they need to be sourced quickly and installed rapidly.
Motion Industries (Canada) Inc., a supplier of maintenance, repair and operation replacement parts and services, prides itself on keeping the mining industry moving.
The company, formerly known as B.C. Bearing Engineers was acquired in 2010. Motion Industries is well known, with its parent, Genuine Parts Company, engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical and electronic materials dating back to 1928.
Motion Industries has branches located throughout British Columbia in: Burnaby, Nanaimo, Cranbrook, Prince George, Kitimat, Kamloops, Quesnel, Abbotsford and Houston.
“Having branches located near industry is one of the reasons customers keep returning,” says vice-president of sales and marketing Brent Pope.
“This is value added. We live and work in the mining communities and many of our guys are long tenured, so they have a lot of experience providing solutions to the mining industry.”
And that’s exactly how Pope views Motion Industries: “We don’t just sell parts, we try to provide solutions.”
Motion Industries is a North American supplier and distributor with access to all the major product lines required by the mining industry.
Motion Industries is able to offer access to 5.2 million industrial replacement parts required by the mining industry including: bearings, mechanical power transmission, electrical and industrial automation, hydraulic and industrial hose, hydraulic and pneumatic components, industrial supplies and material handling.
Company-wide, there are more than 3,300 technically trained sales representatives making on-site service calls daily, not including the more than 200 dedicated product specialists staffing a technical support centre.
If a mine needs a retrofit on a specific piece of equipment, motion can make recommendations on the best product or products to use to achieve the desired outcome.
“When our customers have a problem with a certain process or a part of their operation and they ask us for help.”
“When our customers have a problem with a certain process or a part of their operation and they ask us for help, we use our expertise along with our manufacturers to find the best, most cost effective solution for them,” says Pope.
As is so often the case with industry, parts are needed immediately. Through building relationships with customers, Motion Industries stocks parts at a local level to reduce the risk of downtime. “The necessary products,” says Pope, “are almost always on the shelves.”